Getting help.
If you're having trouble with dB radio or have a question about the app, we're here to help.
How does dB radio work?
dB radio streams music from the dB minor catalogue. Just open the app and playback starts automatically with a smart shuffle of tracks.
Can I save favourite tracks?
Yes. Tap the heart icon on any track to add it to your favourites, and open your favourites list from the main player screen. To remove a track from the list, swipe it to the left.
How do I make a licensing enquiry?
Tap the licence button. It opens your mail app with a ready-made email that includes all the track details.
How do I listen to a full album?
Tap the album artwork on the player screen to see all the tracks from that album. Choose any track to play the album in order.
Why did playback stop?
If you lose your internet connection, playback may pause. The app resumes automatically when the connection comes back.
Can I control playback from the lock screen?
Yes. dB radio works with the lock screen and Control Centre: use the play, pause, skip forward and skip back buttons there.
For any other questions or feedback, email us:
dB minor music
Avenue Monseigneur 71
1330 Rixensart, Belgium